First Response
Technical Services Inc.

We provide a wide array of Security and IT solutions.

Allowing you to concentrate on the important aspects in life

About Us

Based out of Airdrie, Alberta, First Response is an IT business management company created by Greg Scobie (Owner) to fulfill the needs of clients in Calgary, Airdrie, and surrounding areas by providing support and visibility for the IT infrastructure essential to their businesses.

With over 30 years in Dental, Commercial, and Business IT, we put that experience to work for you. We believe that specializing in only one market diminishes an IT company’s ability to be agile and responsive to new ideas and threats. First Response takes lessons and best practices from multiple disciplines to build what we believe is a broader, more resilient, and well-tested model for keeping your business safe with the right products and support.

We also understand that markets such as Dental have special considerations, such as PIPEDA, PIAs, and specialized equipment, while building management requires PCI compliance. Some of these considerations and unique needs have similar scopes across various sectors. Imagine taking the best practices from these industries and combining them to build a stronger, more robust environment. That is what we do for you and your business.

Take some time today to reach out for a free onsite assessment to see how we can help you build a safe, robust, client-friendly, and employee-centric IT and network environment.

We look forward to hearing from you!

What We Offer

IT and Managed Services

Versatile networks that offer reliability, security, performance, and ROI—First Response is the medical practitioner solution provider that prides itself on security. Our services include firewalls, a segregated network philosophy, and network monitoring, all at a very competitive price. Secure your practice and protect your business with our tried-and-true services.

Cyber Security

What is Cyber Security? It is a practice focused on protecting all aspects of your digital infrastructure. It involves setting standards for securing network traffic to guard against digital attacks. We use a variety of tools to keep your network, PCs, and peripherals safe, including enterprise-grade networking appliances, cloud monitoring, enterprise malware and virus scanning, and mitigation tools, such as backup devices that scan for files designed to compromise your network and digital assets.

Surveillance

First Response is licensed to offer surveillance hardware, installation, and monitoring services. We know how to ensure the best camera angles, understand surveillance regulations, and optimize system functionality.

Security

First Response offers cost-effective commercial security solutions for medical clinics, retail spaces, and other commercial environments. We use wireless door and window sensors, motion detectors, and glass-break sensors to ensure comprehensive coverage of all building entry points.

Business Continuity

Do you have a Business Continuity Plan? This plan should outline recovery steps after a disaster and identify ways to mitigate risks. It should also include redundancies in network, power, software, external communication, and backups. If you store data offsite, it should be encrypted, including backups, phones, USB devices, and other external storage.

BRANDS WE ARE A RESELLER FOR

Xerox-Business-Partner-01
Xerox-Business-Partner-16
Xerox-Business-Partner-03
Xerox-Business-Partner-04
Xerox-Business-Partner-05
Xerox-Business-Partner-06
2024_Logo_frwebsite-20
Xerox-Business-Partner-08
2024_Logo_frwebsite-19
Xerox-Business-Partner-17
Xerox-Business-Partner-18
Xerox-Business-Partner-02
Xerox-Business-Partner-10
Xerox-Business-Partner-14
Xerox-Business-Partner-09

Meet The Team

Joline Scobie

Joline has over 20 years of customer service experience in managerial roles. She is currently focused on building the First Response customer experience model.

Greg Scobie

Greg is an industry leader with over 30 years of experience in consulting, design, project management, service, and installation within the IT field. He has vast experience in the medical, dental, and building management IT sectors.

Free Assessment