About Us

Who We Are

Based in Airdrie, Alberta, First Response is an IT business management company dedicated to providing top-tier IT support and infrastructure visibility for businesses in Calgary, Airdrie, and surrounding areas. Founded by Greg Scobie (Owner), our mission is to ensure that your business stays secure, efficient, and technologically advanced.

Our Experience & Expertise

With over 30 years of experience in Dental, Commercial, and Business IT, we bring a unique, cross-industry approach to IT management. Unlike IT companies that focus solely on one sector, we believe that adaptability and innovation are key to staying ahead of emerging threats and technological advancements.

By integrating best practices from multiple industries, we create resilient, secure, and well-tested IT solutions tailored to your business’s needs.

Why Choose Us?

30+ years of industry experience

Custom IT solution​

Cross-industry expertise

Compliance-ready services to keep your business secure​​

Specialized Solutions for Your Industry

We understand that different industries come with unique challenges and regulatory requirements.

01

Dental IT

Compliance with PIPEDA, PIAs, and integration of specialized equipment.

02

Healthcare IT

Secure networking, cloud solutions, and cybersecurity to keep your business running smoothly.

03

Commercial & Business IT

Secure networking, cloud solutions, and cybersecurity to keep your business running smoothly.

04

Building Management IT

Ensuring PCI compliance and seamless system integration for secure operations.

What We do

IT and Managed Services

Versatile networks that offer reliability, security, performance, and ROI—First Response is the medical practitioner solution provider that prides itself on security. Our services include firewalls, a segregated network philosophy, and network monitoring, all at a very competitive price. Secure your practice and protect your business with our tried-and-true services.

Cyber Security

What is Cyber Security? It is a practice focused on protecting all aspects of your digital infrastructure. It involves setting standards for securing network traffic to guard against digital attacks. We use a variety of tools to keep your network, PCs, and peripherals safe, including enterprise-grade networking appliances, cloud monitoring, enterprise malware and virus scanning, and mitigation tools, such as backup devices that scan for files designed to compromise your network and digital assets.

Surveillance

First Response is licensed to offer surveillance hardware, installation, and monitoring services. We know how to ensure the best camera angles, understand surveillance regulations, and optimize system functionality.

Security

First Response offers cost-effective commercial security solutions for medical clinics, retail spaces, and other commercial environments. We use wireless door and window sensors, motion detectors, and glass-break sensors to ensure comprehensive coverage of all building entry points.

Business Continuity

Do you have a Business Continuity Plan? This plan should outline recovery steps after a disaster and identify ways to mitigate risks. It should also include redundancies in network, power, software, external communication, and backups. If you store data offsite, it should be encrypted, including backups, phones, USB devices, and other external storage.

Brands we are a resller for

Xerox-Business-Partner-01
Xerox-Business-Partner-16
Xerox-Business-Partner-03
Xerox-Business-Partner-04
Xerox-Business-Partner-05
Xerox-Business-Partner-06
2024_Logo_frwebsite-20
Xerox-Business-Partner-08
2024_Logo_frwebsite-19
Xerox-Business-Partner-17
Xerox-Business-Partner-18
Xerox-Business-Partner-02
Xerox-Business-Partner-10
Xerox-Business-Partner-14
Xerox-Business-Partner-09
XX

Contact Us

We offer a free onsite assessment to evaluate your IT infrastructure and discuss customized solutions to enhance your business.