First Response
Technical Services Inc.

SaaS Defense

With SaaS Defense, First Response can proactively defend against malware, business email compromise (BEC), and phishing attacks that target Microsoft Exchange, OneDrive, SharePoint, and Teams.

Protect Against Cloud Data Loss

First Response safeguards against accidental or malicious deletion, ransomware attacks, and other forms of cloud data loss.

Reduce Business Risk

Restore critical emails or content lost due to user error, malicious activity, or SaaS application outages.

SaaS Data is Not Automatically Protected

Avoid permanent cloud data loss by compensating for the limited recovery features of native SaaS applications.

Security and Compliance

SaaS Protection ensures data backup compliance with Service Organization Control (SOC 1/SSAE 16 and SOC 2 Type II) standards and supports HIPAA and PIPEDA compliance requirements.

Restore and Export

Quickly restore or export data from a specific point-in-time before data loss occurred, including PST export for Microsoft Exchange mail items.

Restore Process

Identify and recover individual items or entire accounts while retaining related records and folder structure.

Cross-user Restore

Restore data from one Microsoft 365 or Google Workspace user account into another as needed.

Easy Export

Export entire accounts or specific items in standard formats, including PST export.

Daily Backup Success Report

Granular reporting confirms the health and status of your backup system.

Identify unknown threats

SaaS Defense’s data-independent technology identifies unknown threats that other solutions might miss by analyzing the composition of safe emails, chats, or documents instead of only scanning for known threats.

Minimize time to detection

SaaS Defense, built independently from third-party software, prevents zero-day threats as soon as they appear, reducing detection time.

Protect data from zero-day threats

With SaaS Defense, overcome native SaaS application limitations to better protect against malicious cyber threats.

Microsoft 365 Defense

SaaS Defense provides robust threat protection for Microsoft 365 applications, including Microsoft Exchange, OneDrive, SharePoint, and Teams. First Response stops malware, phishing attempts, and BEC attacks before they reach you.

Spam Filtering

First Response offers customizable spam filtering to add an extra layer of inbox protection.

Silent Detection

We proactively monitor and neutralize cyber threats as they arise, without manual interference or disruption.

Robust Reporting

Detailed reports explain why each threat was identified as malicious.

Integrated Cloud Protection

Prevent permanent data loss with automated, three-times-daily backups and flexible recovery options.